The Attitude Of Secretaries Towards The Use Of Modern Office Machines In Some Selected Commercial Banks
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The Attitude Of Secretaries Towards The Use Of Modern Office Machines In Some Selected Commercial Banks
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A STUDY OF THE ATTITUDE OF SECRETARIES TOWARDS THE USE OF MODERN OFFICE MACHINES IN SOME SELECTED COMMERCIAL BANKS IN ENUGU URBAN

                                                                   

ABSTRACT

 

This project is aimed at studying the attitude of secretaries towards the use of modern office machines.

In the course of carrying out this project, the effect of these modern office machine on the productivity of secretaries was discussed.

The research paper also focused on the uses and importance of these modern office machine.

In order to arrive at a conclusive decision on the above objectives, literature were reviewed.

The statistical tools used are simple average and percentage.

When the data was analysed, it was found that secretaries are more effective and productive with the use of modern office machines.  Modern office machines also make the secretaries enjoy their work.  With modern office machines, secretaries are positively and favourably exposed to work efficiently in their various offices.

The researchers recommended that secretaries should keep in touch with technological advancement so that they would be able to grasp any opportunity that presents itself.

 

CHAPTER ONE

BACKGROUND OF THE STUDY

 

A lot of people’s imagination about the concept of electronic office and media has given the topic a wide coverage in both civil service and business circles.  Major changes n the office work have been affected by technological innovations, right from the days of industrial revolution from the idea of an automatic electronics and paperless office is still currently challenging many of the traditionally accepted practices of office work.

Today, we live in computerized or technological era and there are a lot of changes in the equipment used in the modern office and this brought about the belief by some people that these modern office machines such as telex machines, electronic typewriters etc. serve as a threat to secretarial profession and may tend to erase completely the secretary from the business and civil service industries.

With this assertion, we want to find out what actually is the attitude and reactions of secretaries towards the use of these modern office machines, if they have negative attitude towards the use of these modern office machines, then it is obvious that the work in the office will not be perfectly and efficiently done and the companies or government parastatals will suffer because of the inability of the secretary to handle these modern machines, where they have positive attitude towards the use of these modern office machines, it will yield good results to the companies and parastatals.  This will then show that the secretaries will gain a lot from the use of these modern machines and that these machines are mere robots and can only do work when being operated by the secretary.



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